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Kevisons Support Desk – Like a Cooling Pad for Your Business, Keeping Operations Smooth!
At Kevisons, our relationship with clients doesn’t end after implementation—it’s just the beginning. We value our past clients and focus on their long-term success. That’s why we’ve created this dedicated Support Desk, ensuring you always have a reliable place to turn for assistance, guidance, and ongoing support. Whether it’s troubleshooting, optimization, or simply a question about your system, we’re here to help.
Quick Fixes and Helpful Tips
Here are some common questions about our company.
You can reset your password by clicking on the "Forgot Password" option on the login page. Follow the instructions sent to your registered email to set a new password. If you don’t receive the email, check your spam folder.
First, try clearing your browser cache and restarting the system, as this often resolves common issues. If the problem persists, check if any recent updates or changes might be causing the error. You can also try accessing the system from a different browser or device. If none of these steps work, contact our support team with a screenshot of the error message and a brief description of the issue for faster resolution.
Odoo allows you to set up Reordering Rules to automate purchase orders when stock reaches a minimum level. You can configure this by going to Inventory -> Products -> Check on Track Inventory -> Reordering Rules, setting the minimum and maximum stock levels, and linking a supplier. When stock falls below the set threshold, Odoo will automatically generate a purchase order to replenish inventory. This ensures you never run out of essential items while optimizing procurement efficiency.
1️⃣ Go to the Accounting module and click on Bank.
2️⃣ Navigate to the Bank Reconciliation section.
3️⃣ Odoo will automatically suggest matching transactions based on amount and date.
4️⃣ Review the suggestions and confirm matches, or manually reconcile any unmatched transactions.
5️⃣ If needed, you can create an adjustment entry directly from the reconciliation screen.
1️⃣ For Attendance Tracking:
Go to the Employees module → Attendances.
Employees can check in and check out directly from the system.
Managers can review attendance logs and working hours in Reporting → Attendances.
2️⃣ For Leave Management:
Navigate to the Employees module → Time Off.
Employees can submit leave requests with dates and reasons.
Managers receive a notification and can approve/reject requests with a click.
Approved leaves automatically reflect in the attendance records.
1️⃣ Go to Quality → Control Points and define quality checks for specific products or work orders.
2️⃣ Assign quality checks at different production stages (before, during, or after manufacturing).
3️⃣ Operators can complete quality inspections directly from the Work Orders screen.
4️⃣ If a product fails inspection, Odoo can trigger corrective actions like rework or scrap management.
5️⃣ Generate reports in Quality → Reporting to analyze trends and improve processes.
1️⃣ Install the Barcode module from the Odoo Apps menu.
2️⃣ Assign barcode labels to raw materials, work orders, and finished goods.
3️⃣ Use a barcode scanner or mobile device to scan materials during each production stage.
4️⃣ The system automatically updates inventory levels and production status.
5️⃣ Operators can complete work orders with a single scan, reducing manual data entry.
1️⃣ Go to Manufacturing → Reporting → Manufacturing Orders.
2️⃣ Click on any order to view the actual cost breakdown (materials, labor, overhead).
3️⃣ Compare estimated vs. actual costs to identify discrepancies.
4️⃣ Use the Pivot or Graph view for a better cost trend analysis.
5️⃣ Export reports for deeper financial insights.